Product Strategist & CX Manager
Product Strategist and CX Manager at EXM Tweaks, supporting a gaming optimization community of more than 175,000 members through product planning, technical support, and documentation.
01 / Experience
Current responsibilities across product strategy, customer experience, and video editing.
I translate feedback from EXM Tweaks' community of more than 175,000 members into clear product priorities. My work includes identifying recurring issues, documenting user needs, evaluating feature requests, and helping improve product flows, settings, and releases.
I lead CX at EXM Tweaks, working alongside Maddox, our Product Manager. My responsibilities include coordinating Discord support, resolving optimization issues, maintaining documentation, supporting community operations, and reviewing the tools and recommendations shared with users.
I edit Fortnite gameplay into short-form montages for vfxmixiee. The work includes clip selection, pacing, beat synchronization, transitions, and visual effects.
Present
02 / Recommendations
I had the pleasure of working with Mixiee at EXM Tweaks, a remote gaming startup, where he supported me as both a Product Strategist and assistant.
Mixiee consistently proved himself to be extremely reliable, thoughtful, and committed to doing great work. He showed a strong willingness to learn, adapt, and improve, while also having the confidence to constructively push back when he saw an opportunity to make something better. That balance made him especially valuable in a fast-moving startup environment where both execution and critical thinking matter.
What stood out most was his ability to go above and beyond the expectations of his role. Whether he was helping with product direction, operational support, team coordination, or execution on day-to-day priorities, Mixiee approached his work with care, consistency, and ownership.
I would confidently recommend Mixiee to any team looking for someone dependable, growth-minded, and willing to put in the extra effort to help a product and team succeed.
Mixiee is someone I've trusted for more than two years, and in that time he's become one of the people I lean on most at EXM Tweaks. He runs our support team, helps us with product and Discord related tasks.
He's the rare mix of loyal, efficient, and genuinely hard-working. What sets him apart isn't just how much he gets done, but how consistently he does it. He treats the work like it's his own, spots things that could be better before anyone asks, and follows through every single time.
In over two years of working side by side, I don't think he ever let me down once. That kind of dependability is hard to find, and it's why he's earned so much responsibility here.
